Mandy Chapman Semple

Mandy Chapman Semple is a nationally recognized homeless system expert. As Houston’s first Special Assistant to the Mayor for Homeless Initiatives, Mandy designed and co-managed the implementation of Houston’s nationally recognized homeless system transformation, resulting in a 60% reduction in homelessness in four years. At Clutch, Mandy helps communities create a center of gravity to launch transformative new strategies and program innovations—generating measurable results that are perceptible to everyone in the community. Navigating complex political and community dynamics, Mandy empowers service providers to meet the moment and avoid having to choose sides. Driven by the belief that everyone wants healthy and safe communities, she harnesses collective will to build robust systems of care that do not just manage homelessness, but effectively end it.  

Heather Muller

Heather Muller is Managing Partner at Clutch Consulting Group and brings twenty-two years of service delivery, program management, and system transformation experience to her work. With expertise in change management and implementation logistics, Heather works alongside communities to implement transformative strategies and program innovations. Informed by her 14 years of direct service experience, she grounds her consulting work in practical, hands-on coaching and support. Before co-founding Clutch, Heather was a Senior Program Manager and Interim Director at CSH, honing project management and execution coaching skills in Houston and across the country. As embedded consulting staff, Heather led the implementation of Houston’s Coordinated Entry and Income Now Systems and later developed multiple process refinement and project management tools as a consultant for communities across the country.   

Tammy McGhee

Tammy McGhee joined Clutch Consulting in 2020 with over 20 years of experience leading efforts to reduce homelessness with nonprofits and local government agencies in Fort Worth, Texas. Tammy has extensive experience in nonprofit management, financial oversight, program development, and grants administration. At Clutch, Tammy anchors with CoC lead agencies and other system leaders to provide step-by-step technical assistance through the change process—supporting organizations as they implement and own their role in system transformation. With a background in executive leadership, Tammy helps communities create impactful programs and overcome barriers that stall efficient and effective service delivery. Before Clutch, Tammy was the Executive Director of the lead agency of the Tarrant and Parker Counties CoC. Mobilizing leadership around shared community initiatives, she restructured the Fort Worth region’s homeless service delivery system into a strategic re-housing system of care.  

Samantha Maggiani

Samantha Maggiani joined Clutch Consulting Group in 2019 with over 6 years of hands-on experience and a diverse background in facilitation, program management and administration, and team development. Samantha brings to the team her strengths of the “people” and the “process,” with expertise in building effective partnerships with employees at all levels across an organization and moving teams from planning to execution. Prior to Clutch, Samantha was a Program Manager with CSH, working to support the redesign of the local homeless response system in Houston providing transformative project management and technical support. As embedded consulting staff, Samantha led the implementation of a system wide Landlord Engagement strategy that yielded access to over 9,600 units of housing across Houston. A consummate multitasker, Samantha brings the right combination of organizational and problem-solving skills coupled with an “action oriented” approach to achieve results and deliver quality.  

Jessica Preheim

Jessica Preheim serves as Director of System Transformation at Clutch Consulting Group, where she works to develop and coordinate strategic responses to homelessness across local homeless response systems. With over 20 years of experience, Jessica works to strengthen systems and relationships with service agencies and government partners. Before joining Clutch Consulting group, Jessica served as the Vice President of the Coalition for the Homeless of Houston/Harris County where she was instrumental in planning and implementing new innovative programs and worked to increase the supply of affordable and supportive housing through systems-level, project-specific development, and technical assistance. In her previous role, Jessica was responsible for securing the financial resources and human capital needed to end homelessness. Notably, securing over $165 million in COVID relief funding to house homeless Houstonians, managing the Continuum of Care Board, governmental advocacy efforts, healthcare strategies, and the supervision of income and youth programs.

Ana Rausch

Ana Rausch is Director of System Transformation at Clutch Consulting Group and brings more than 24 years of system level experience to her work.  With a focus on project management and system change implementation, Ana previously served as Vice President of Program Operations for the Coalition for the Homeless, the lead agency for the TX-700 Continuum of Care (aka The Way Home).   In this role, she led the agency’s HMIS & Program Ops Teams and led in the development and implementation of nationally recognized programs and strategies that has led to a 61% reduction in homelessness in 10 years.  In addition, she implemented The Way Home’s Coordinated Access system, spearheaded the revised and improved methodology used during the CoC’s Homeless Count, and helped develop the CoC’s Encampment Response Strategy.  Ana lives in the northwest Houston area.  She has been featured in numerous media articles and holds both a bachelor’s and master’s degree in psychology. 

Penny Snyder

Penny Snyder is Director of Transformational Communications at Clutch Consulting Group, bringing eight years communications experience in small to mid-size nonprofits to the firm. With expertise in a variety of communications and marketing techniques, Penny works with stakeholders to develop communications plans and materials that help organizations reach their strategic goals, build support for initiatives, and tell stories that matter. Before working at Clutch Consulting, Penny was Communications Manager at community-based dance company Forklift Danceworks. She has also worked as the Public Relations Manager at the Blanton Museum of Art at UT Austin and as a communications assistant at Sasaki, a Boston-based urban planning firm. Penny recently graduated with an MPAff from the LBJ School of Public Affairs at UT Austin, where she studied collaborative governance, community engagement, and housing policy.